Troubleshooting time was targeted to drop by half, from roughly 60 minutes to 30 minutes per buy sheet.
Earlier visibility reduced downstream delays and improved trust in the automation workflow. Users no longer had to switch tools to understand what failed or what to do next.
The work reinforced a core lesson: cross-functional alignment must be explicit and operational. Earlier agreement on MVP scope and validation criteria would have reduced rework and strengthened release-readiness signals.